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Gannett Health Services
110 Ho Plaza
Cornell University
Ithaca, NY 14853-3101

Tel: 607 255-5155
Fax: 607 255-0269

NOTE: changes to PATIENT PARKING in effect
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Making an appointment in advance is required for most services. 

Scroll down for information about cancelling/rescheduling appointments and missed appointment fees.

Scheduling appointments by phone

Main Gannett phone number: 607 255-5155
(for all appointment types) 

Scheduling appointments online

Most appointments can be scheduled online through myGannett, Gannett's secure patient portal. Log in using your CU web login information, enter your birth date, and then select "Appointments."

» EXCEPTIONS include:

If you have any difficulty scheduling your appointment online, please call us.

Canceling / rescheduling appointments

Please contact us before 8:30 am on the day of your appointment to cancel or reschedule.

By phone: call 607 255-5155 during business hours
Online: log into myGannett

NOTE: If your appointment is within the next 24 hours, please CALL during business hours to cancel/reschedule your appointment. We are working to fix this technical glitch, and apologize for the inconvenience.

A $20 missed appointment fee will be charged for appointments that are not canceled before 8:30 am the day of the appointment. This applies to both in-person and phone appointments.

If you are more than 10 minutes late for your appointment, we regret that we will not be able to hold your appointment time, and you will be charged the $20 missed appointment fee.

We want your feedback

If you have questions or concerns, praise or complaints, suggestions or needs, please contact a Gannett Patient Advocate.

Wait time

Although  urgent situations may arise that force us to alter our schedules, user feedback indicates that the average wait for an appointment at Gannett is 8–9 minutes. We hope your typical experience with waits at Gannett will be at least that good.