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Contact Us


Having trouble reaching us after hours?

We occasionally experience difficulty with our answering service. If the Gannett phone number does not connect you with a person, please call the Cornell University Police at 607 255-1111. The dispatcher will contact the on-call provider directly.

General phone #: 607 255-5155

  > See 24-Hour Phone Consultation <

During business hours ...

  • Press 0 to ask for a staff member or a department by name.
  • Press 1 if you have an urgent medical issue, or are a calling from a physician’s office or pharmacy.
  • Press 2 for mental health concerns and pre-scheduled counseling phone appointments.
  • Press 3 to schedule or cancel an appointment.
  • Press 4 for health history or immunization requirements.
  • Press 5 for questions about bills or health insurance.
  • Press 6 for the pharmacy.
  • Press 7 for health records.
  • Press 8 for all other calls.

Commonly requested phone numbers:

Additional Gannett phone numbers:

Appointments (to schedule or cancel) 255-5155
Alcohol and Other Drug Services 255-4782
Allergy and Immunizations 255-5155
Bias-Related Incident Assistance 255-5155
Billing Office 255-7492
Cornell Healthy Eating Program (CHEP) 255-5155
Counseling and Psychological Services (CAPS) 255-5155
Media Relations 255-4782
Medical Records 255-4082
Massage Therapy 255-5985
Occupational Medicine 255-6960
Patient Advocate 255-3564
Pharmacy phone 255-6976
Pharmacy fax 254-5042
Physical Therapy 255-7217
Student Health Benefits 255-6363
Sports Medicine 255-5155
Sexuality Services 255-5155
Skorton Center for Health Initiatives 255-4782
Travel Clinic 255-5155
Victim Advocate 255-1212


Feel free to email us ...

  • to provide feedback to a patient advocate

  • to ask for or provide general (not personal or urgent) information

  • to request that someone contact you by telephone (provide a phone number where we can reach you)     

    Email address: 

Please do NOT email us ...

  • for urgent communication: the Gannett mailbox is usually (but not always) checked once on business days (and never after hours or on weekends)
  • for confidential communication: email is not a secure medium
  • to schedule or cancel an appointment

    For urgent or confidential communication, please call us at 607 255-5155.


Gannett Health Services
110 Ho Plaza (see map)
Ithaca, NY  14853-3101


General (including CAPS): 607 255-0269
Pharmacy: 254-5042
PT: 607 254-2805 


To facilitate confidential communication between Gannett providers and our patients and clients, we use a secure web portal.
Learn more