The university has a crisis-response system to help all those affected by personal crises involving threats to the health or well-being of students. This may include the student(s) directly involved, friends and roommates, family members, and staff and faculty members.

The crisis management system provides immediate and sustained assistance to those affected. Call Cornell Police, 255-1111, at any time of the day to initiate this process. The duties of the crisis manager include:

• coordinate the flow of information while protecting confidentiality and privacy in sensitive personal matters
• arrange for support services provided to the student and others affected by the crises 
• consult with, advises, and facilitates communication among individuals and units providing direct supports 
• provide direct service to those affected by the crises, such as personal support, information, and referrals (the crisis manager is often the primary contact for parents) 
• monitor the entire process and provides the follow-up services, as needed
  

The university's crisis-management system is coordinated through the Office of the Vice President for Student and Academic Services and the Office of the Dean of Students, and is affiliated with other units whose responsibilities focus on helping students.