In the event of a mental health crisis 

• during regular business hours, please call 607 255-5155 and identify the situation as urgent. We are equipped to handle crisis situations on short notice. The receptionist will link callers with a CAPS clinician who, after assessing the situation, will provide specific direction about what to do.
• when Gannett is closed, call 607 255-5155 to talk with the health care provider or counselor on call. Your call will be answered by our answering service that will take your contact information. The on-call provider will call you back promptly.
  

Using emergency contacts

• If you know you are having a health emergency, dial 911.
  The dispatcher will send an ambulance and police to provide immediate assistance. Charges for taking an ambulance to the hospital in an emergency usually are covered by health insurance. If your health problem is not an emergency, transportation by ambulance may not be covered and is quite expensive. Taxis and buses are available.
• If you are uncertain whether a situation is an emergency or requires an ambulance or other medical intervention, call 911 or 607 255-1111 for the Cornell University Police.
  
• In a non-emergent situation, call 607 255-5155
  to speak with Gannett’s on-call health care provider who can advise you about whether, when, and where to seek assistance: .
  

Blue Light or campus emergency phones

If you use a Blue Light or campus emergency phone, the location of the phone you are using will simultaneously be displayed on the Cornell Police switchboard, so help will immediately be sent to that location, whether or not you are able to communicate with the dispatcher.

Emergency responders

Your call for an on-campus emergency will be responded to immediately by police, fire, and emergency medical providers, including Cornell University Emergency Medical Service, Environmental Health and Safety, and Bangs Ambulance. 

Crisis managers

In an emergency involving a student, the Cornell University Police will contact the Cornell Crisis Manager who will coordinate the University's assistance to all those affected by the emergency. If you have relevant information to share with the Crisis Manager (e.g., observations about the incident; information about friends, family, or other contacts; concerns about bystanders; etc.), please call the Cornell Police (607 255-1111) and ask to speak with the Crisis Manager (available 24/7).

Other assistance

• for undergraduate students living in residence halls—
  Residential Programs: 607 255-5533
• for graduate and professional students living in Cornell housing—Office of Graduate and Professional Student Housing: 607 255-5368
• for assistance for students living off-campus and in fraternities and sororities, contact the Dean of Students Office (607 255-1115) or the Office of Fraternity and Sorority Affairs (607 255-2310).
• Cayuga Medical Center Emergency Department: 607 274-4411
• Empathy, Assistance, and Referral Service: 607 255-EARS (5-3277). EARS offers free and confidential nonjudgmental, short-term counseling by trained student volunteers. 
• Suicide Prevention and Crisis Service: 607 272-1616. SPCS is a community agency which offers a free, confidential, 24-hour telephone hot-line service.