Skip to main content


Medical Appointments

Gannett Health Services
110 Ho Plaza
Cornell University
Ithaca, NY 14853-3101

Tel: 607 255-5155
Fax: 607 255-0269

Scheduling appointments 

Visit Gannett's main Appointments page for information about scheduling (and cancelling) appointments. If you need help determining whether, when, and what kind of care would best suit your needs, please call us at 607 255-5155 to consult with an on-call health care provider.

Kinds of medical appointments

  • Routine appointments: Physicals, annual gynecological (GYN) exams, and non-urgent health concerns (e.g., skin problems, back or joint pain, sleep problems, and medication refills) are considered routine medical appointments, and may be scheduled 7-10 days from the time that you call. You may be asked to complete a specific health history form before your appointment.
  • Same or next-day appointments: For more urgent health concerns that cannot wait for a routine appointment, call as early in the day as possible to schedule an appointment that will fit into your plans for the day.
  • Specialty care appointments: Specialty medical services include allergy shots, immunizations, HIV antibody testing, nutrition/eating concerns, sports medicine, occupational medicine, travel clinic, physical therapy, massage therapy, and BASICS. Please call as far ahead as possible to schedule your appointment with these services.
  • Psychiatry or counseling appointments: Psychiatry and counseling appointments are scheduled by Gannett's Counseling and Psychological Services. (Enrolled students only.)
  • Advice about whether you need an appointment: If you need advice about whether or when you need an appointment, call to speak with a nurse.

Remember when scheduling an appointment

  • Your health care is confidential. From your first contact with us to schedule an appointment, your health information is protected according to Gannett's privacy policy
  • When you make an appointment, explain what your needs are so staff can schedule an appointment of the appropriate length, with the appropriate provider.
  • If you would like to request or change your primary care provider, we'll do our best to help you connect with someone with whom you can be comfortable and confident. Please talk with any nurse, receptionist, or provider, or contact a patient advocate.
  • In most cases, it will take about one to one and a half hours from the time you check in until you will be ready to leave. 

Making the most of your appointment 

  • Make a list of your symptoms. Tell your health care provider when the symptoms began, how they have progressed, and any changes you have noticed.
  • Complete any questionnaire that is requested by your provider as thoroughly as possible.
  • Be prepared to answer a series of questions about your health history, allergies, habits, and use of medications, etc. (Please understand that good medical care requires us to ask women if they may be pregnant, to ensure that X-rays or medications will not pose risks to a developing fetus.)
  • Feel free to ask questions about your symptoms, prognosis, follow-up care, side effects of treatments, costs, sources of support, or any personal concerns.
  • Bring a friend, when needed, for personal support or assistance with transportation.
  • If you need a translator, tell us when you make your appointment, and we will make arrangements.
  • If you need other special accommodations, please let us know.

Canceling an appointment

If you are not able to make your appointment, please cancel so the time can be used by someone else.

  • Click on the blue "myGannett" button to cancel any Gannett appointment.
  • Call 607 255-5155 to cancel or reschedule.

A $25 missed appointment fee will be charged for appointments that are not cancelled before 8:30 a.m. the day of the appointment.

Also, please be aware that, due to the high demand for services, we cannot hold your appointment if you are more than 10 minutes late, and you will be charged the $25 missed appointment fee.