Commitment to Confidentiality

We want you to feel comfortable seeking the care you need without worrying about privacy issues.

Please be assured that all medical care and counseling at Gannett is confidential. Health care records are completely separate from all other university records. Gannett Health Services staff confer with one another as needed to provide integrated care for you; in the event of your treatment at Cayuga Medical Center or another hospital, the hospital and Gannett will share relevant health information for continuity of care. Otherwise, Gannett will not release any information about you without your written permission, except as authorized or required by law, or in our judgment as necessary to protect you or others from a serious threat to health or safety.

We reinforce this fundamental commitment to confidentiality through yearly training for everyone who works at Gannett. Every staff member and volunteer must sign a confidentiality agreement on an annual basis.

If you ever have any concerns about whether something confidential might get into the wrong hands, please speak to your health care provider. Gannett’s Billing Office can help you make choices about your bills to protect your confidentiality. You can even call ahead if you’d like: 255-7492.

We need your permission to share information about your health care at Gannett with someone else (e.g., a parent or other family member, a partner, a health care provider outside Gannett). Please talk with your health care provider about your specific desires (i.e., what information you want us to share with whom). If you need copies of your medical record, please talk with a member of Gannett's Health Records staff (Level 3; 255-4082)

For more information, view Gannett's Notice of Privacy Practices and Patient/Client Rights and Responsibilities.